Citrix (Remote Access)
Provides remote access to central facilities for UAS staff.| 1st line support | BSP Citrix Helpdesk Tel.: 01865 (6) 16500 E-mail: citrix@admin.ox.ac.uk Open: Mon-Fri, 8.30am-5.00pm |
| Training |
None |
| Documentation |
None |
| Enhancement requests | N/A |
| Escalation | To first line support manager: Ian.Teasdale@admin.ox.ac.uk |
| Service Level Agreement | Citrix SLA |
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