Complaints procedure

Complaints

Anyone not satisfied with the response to their request may seek review by writing to:

The Registrar
University Offices
University of Oxford
Wellington Square
Oxford
OX1 2JD

stating when and to whom the original request was made.

The target for a substantive response to a complaint is twenty working days. Complainants will be kept informed if any delays appear likely.

If, after the investigation of your complaint, you are still dissatisfied you may refer your complaint to the Information Commissioner.

Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF