Quality assurance overview

University Quality Assurance Governance Framework

The University’s framework for the governance of quality assurance integrates activity at all levels: University, division and department or faculty and across the collegiate University. This document summarises material on the key bodies responsible for quality assurance and the formal structure for integration: Quality assurance governance framework (93kb).

UK Quality Code

In August 2014 the complete new and revised UK Quality Code was published by the Quality Assurance Agency (QAA). It sets out the expectations that all providers of UK higher education are required to meet and gives a shared starting point for setting, describing and assuring the academic standards of their higher education awards and programmes and the quality of learning opportunities they provide.

To help academic and administrative staff understand how the fully revised UK Quality Code is translated into the key quality assurance documents and processes at Oxford the following guide has been created: A brief guide to the UK Quality Code and its implementation at Oxford (538kb)

Complaints and appeals template

The following document provides sample text that may be included in Course handbooks:

Complaints and appeals template Word