Our team

The Estates Services FM team consists of over 120 staff based across more than 30 buildings. Senior management staff members are listed below.

For general information and advice contact facilities@admin.ox.ac.uk

 

Liz Kitchener

Elizabeth Kitchener, Facilities Management Head of Strategic Facilities Management
Address: The Malthouse, Tidmarsh Lane, OX1 1NQ
Email: liz.kitchener@admin.ox.ac.uk
Tel: Tel: 01865 278796

Other Info

Liz is responsible for the long term planning and direction of Facilities Management across the University, recommending value for money services that work well and match our customers' requirements. She supports and advises on a range of strategic activities such as Capital Projects, ensuring FM is considered at the early stages of the design of new and refurbished buildings. She has led the implementation of the new catering strategy and conducted research into sharing teaching space. Liz runs the termly 'FM forum' bringing together Facilities Managers across the University to share best practice. She is a member of the British Institute of Facilities Management.

Lisa Hofen

Lisa Hofen, Facilities Management Acting Head of Strategic Facilities Management
Address: The Malthouse, Tidmarsh Lane, Oxford, OX1 1NQ
Email: lisa.hofen@admin.ox.ac.uk
Tel: 01865 614694

Other Info

Lisa is responsible for staff development and training and has set up and coordinated the Apprentice scheme with Abingdon & Witney College. She works alongside the Asset & Space management team developing FM's role in managing and maintaining empty ‘Vulnerable’ properties in good condition. Lisa is a member of the Royal Institution of Chartered Surveyors (MRICS), a Certified Member and Non-Executive Director of the British Institute of Facilities Management (BIFM). She speaks at industry FM events and runs the Oxford and County Forum a regional networking group which brings together FM peers across industry sectors.

John Weston

John Weston Head of Facilities Management Operations
Address: The Malthouse
Tidmarsh Lane
OX1 1NQ


Email: john.weston@admin.ox.ac.uk
Tel: 01865 278778 07880026866

Other Info

John is responsible for the management of all services and processes within the FM team. He makes sure staff based across the city have the right working environment and customers are satisfied with what we do. Operationally, he line manages our team of Senior Facilities Managers, ensuring they deliver our service level agreements, reduce operating costs and maintain high levels of health and safety compliance. John works alongside Lisa to manage our Apprentice scheme.

Aileen Peverell

Senior Facilities Manager, Radcliffe Observatory Quarter (ROQ)
Address: Radcliffe Observatory Quarter, Oxford, OX2 6GG
Email: aileen.peverell@admin.ox.ac.uk
Tel: 01865 615388

Other Info

Aileen manages services on the Radcliffe Observatory site (ROQ) and also the nearby Language Centre. Buildings on the ROQ include Blavatnik School of Government, Andrew Wiles, Radcliffe Humanities, St Luke’s Chapel and the Gibson building. Her site team provides an extensive range of services including waste collections, cleaning, catering and compliance. She deals with all aspects of the opening of new buildings and ensures a smooth transition for customers. She is a member of the British Institute of Facilities Management. 

Sally Rutty

Sally Rutty FM Contracts Manager
Address: Malthouse, Tidmarsh Lane, Oxford, OX1 1NQ.
Email: sally.rutty@admin.ox.ac.uk
Tel: 01865 278750

Other Info

Sally supports the delivery of University wide and significant FM related contracts such as catering, waste and cleaning. Her aim is to ensure contracts achieve the best possible value for money, agreed services are delivered and that contracts evolve to reflect future requirements. She works closely with the Estates Purchasing department to develop rigorous criteria for preferred suppliers and ensures a sustainable approach to all purchasing activities. 

Sarah King

Sarah King - FM Services Manager Central FM Services Manager
Address: University Offices, Wellington Square, OX1 2JD
Email: sarah.king2@admin.ox.ac.uk
Tel: 01865 (2) 80350

Other Info

Sarah provides central services to our customers. These include the FM helpdesk who handle thousands of customer requests every year, from meeting room bookings to maintenance requests. The University Mail Service who collect and deliver our customers’ internal and external mail and who provide a low cost courier service from only £5 per shipment. The University Print Studio who provide a friendly and affordable design, print, bulk mailing and binding service. Finally, central records who hold and maintain University archive material. Sarah is a member of the British Institute of Facilities Management.

Kay Miles

Kay Hogg, Event Marketing Manager, Examination Schools Senior Event Marketing Manager, Examination Schools and Sheldonian Theatre
Address: 75-81 The High Street, Oxford, OX1 4BG
Email: kay.miles@admin.ox.ac.uk
Tel: 01865 276905

Other Info

Kay promotes our venue services, generating income for customers by hiring out their buildings, outside the times they are needed for academic purposes, for conferences and events. Services are marketed under the umbrella brand 'Oxford University Event Venues'. There are currently five venues in the group —The Examination Schools, The Sheldonian Theatre, Osler House, St Luke's Chapel and the University Club. Kay coordinates our Customer Service Excellence (CSE) activities and helps to keep the CSE message front of mind across the team. She also assists with communication and marketing activities across the team.

Paul Hughes

Paul Hughes, FM Manager Wellington sq Senior Facilities Manager (Examination Schools and Sheldonian Theatre)
Address: 75- 81 The High Street, Oxford, OX1 4BG
Email: paul.hughes@admin.ox.ac.uk
Tel: 01865 276901

Other Info

Paul is responsible for delivering FM services across three customer sites — the Examination Schools, the Sheldonian Theatre, The Old Boys School and Osler House. His role involves managing the day-to day delivery of FM services in these historic buildings. Given the listed status of the Examination Schools and Sheldonian Theatre, Paul works closely with the Estates Services Conservation team to gain consent for works. He is a member of the British Institute of Facilities Management.

Greg Demetriou-Swanwick

Greg Demetriou-Sanwick Senior Facilities Manager (Wellington Square, 92 Woodstock Road, 9 Parks Road, Eagle House, Ertegun House, 16 Wellington Square, Dartington House, Malthouse, 5 Worcester Street, 2 Worcester Street, 3 Worcester Street, 6 Worcester Street, Beaver House, Hayes House, Muslim Prayer room, SERS)
Address: Wellington Square, Oxford OX1 2HY
Email: gregory.demetriou-swanwick@admin.ox.ac.uk
Tel: 01865 270000

Other Info

Greg manages FM services across a wide range of buildings; University offices, 92 Woodstock Road, 9 Parks Road, Eagle House, Ertegun House, 16 Wellington Square, Dartington House, Malthouse, 5 Worcester Street, 2 Worcester Street, 3 Worcester Street, Hythe Bridge Street, Hayes House, New Barnett House, Muslim Prayer room, Robert Hooke and the SERS building. He is a certified member of the British Institute of Facilities Management and is an incorporate member of the Chartered Institute of Building (ICIOB). 

George Newman

George Newman, Senior Facilities Manager Senior Facilities Manager
Address: Manor road building, Oxford, OX1 3UQ
Email: george.newman@admin.ox.ac.uk
Tel: 01865 271480

Other Info

George manages FM services across a wide range of buildings; Manor Road, Tinsely building, St Cross building, Ewert House, Dartington House, Littlegate House and Old Indian Institute, 14 & 15 Parks field. A trained magistrate, George is a member of the Institute of Leadership and Management and the International Institute of Risk Management.

Kishore Seegoolam

General Manager, University Club
Address: 11 Mansfield Road, Oxford, OX1 3SZ
Email: kishore.seegoolam@club.ox.ac.uk
Tel: 01865 271044

Other Info

Kishore is the General Manager of the University Club. Located on Mansfield Road, the Club provides a social and recreational facility for University staff, graduate students, academic visitors, retired staff and other associate members. Members are able to use a range of facilities including the café, bar, sports facilities and gym.

Toby Christensen

Implementation Manager
Address: The Malthouse, Tidmarsh Lane, Oxford, OX1 1NQ
Email: toby.christensen@admin.ox.ac.uk
Tel: 01865 614815

Other Info

Toby works with new customers, ensuring the transition to FM services is as seamless as possible. When a new potential customer approaches us, Toby and his team meet them to understand how they work and what they need. They carry out an ‘FM health check’, reviewing how things are currently done in the building, including health and safety issues and building compliance. Toby then produces a report for the customer highlighting good practice and any potential risks. He works with the customer to agree any areas that need addressing before the business-as-usual FM service starts. He then sets up documentation, agreements and the general terms of service in line with our current way of doing things, enabling other FM team members to move in and begin providing the day-to-day service with a minimum of disruption.

Bob Malloy

Bob (Robert) Malloy, University Print Studio Manager University Print Studio Manager
Address: Office location: University Offices, Wellington Square, OX1 2JD





Email: robert.malloy@admin.ox.ac.uk
Tel: 01865 270029

Other Info

Bob is an experienced University Print Studio Manager who has worked for the University for over 30 years in this field. Managing a team of three, the print studio printed in excess of 1 million coloured materials over the last year.

Stephanie Atkinson

Stephanie Atkinson Facilities and Services Manager, Blavatnik School of Government
Address: Radcliffe Observatory Quarter, Oxford, OX2 6GG

Email: stephanie.atkinson@admin.ox.ac.uk
Tel: 01865 280094

Other Info

Stephanie joined the University in September 2015 as the Facilities and Service Manager for the Blavatnik School of Government. The new Blavatnik building is a world-class educational facility which has been designed to promote open discussion, interaction and collaboration. The entire construction of the building has been designed to meet the highest standards of environmental sustainability. Stephanie is responsible for providing FM services for this new building. Before joining the University she was responsible for property and facilities management for commercial business parks in the South East region for ten years. 

Stephen Woodward

Stephen Woodward, Facilities Manager Compliance Manager
Address: Andrew Wiles Building, Radcliffe Observatory Quarter, Woodstock Road, Oxford OX2 6GG
Email: stephen.woodward@admin.ox.ac.uk
Tel: 01865 615397

Other Info

Stephen is Compliance Manager for the Facilities Management team. His role involves looking after compliance related issues across managed FM buildings.

David Wickens

David Wickens, Facilities Management Helpdesk Facilities Management Helpdesk Manager
Address: Office location: University Offices, Wellington Square, OX1 2JD
Email: david.wickens@admin.ox.ac.uk
Tel: 01865 270030

Other Info

David has worked for the University for over 22 years and manages the Facilities Helpdesk. In addition he manages Central Records and the Card office. Both these departments provide front line support to University Administration and Services staff and other Facilities Management buildings.