Travel Insurance

News

28 November 2014: Ebola Epidemic - Travel Insurance Update

Following the outbreak of Ebola in some West African Countries our travel insurer has advised us of the following conditions regarding cover in these and surrounding countries associated with the virus.

1. Referral to Insurers is required for all travel to Sierra Leone, Liberia and Guinea, the countries currently most affected by Ebola. Insurers will assess each request to travel on a case by case basis. In view of the fact that risk assessments and insurance applications will need to be forwarded to the University’s broker, a substantial lead-in time is needed in order to ascertain whether the required cover and protection can be placed.

2. Any patient who is diagnosed or suspected of having a VHF (viral haemorrhagic fever), including but not limited to Ebola, Lassa and Marburg virus fever, will not be accepted, evacuated or transferred by the Medical Assistance provider (CEGA).

3. In addition, and until further notice, patients who present with the onset of “fevers of unknown origin” within 21 days of visiting the following 18 countries will not be accepted, evacuated or transferred by the Medical Assistance provider:

Angola, Benin, Burkina Faso, Cameroon, Central African Republic, Chad, Congo, Democratic Republic of Congo , Equitorial Guinea, Gabon, Ghana, Ivory Coast, Mali, Niger, Senegal, Sudan, Togo, Uganda

4. Because of the nature of the virus, commercial air ambulances will not repatriate an Ebola-infected patient. Instead the government of the Insured Person’s country of residence would need to carry out repatriation, if that option is open to them.  For UK Residents, HM Government would liaise with the RAF to effect medical repatriation.

5. The University’s emergency provider will continue to manage any situation to ensure the Traveller receives the best treatment and level of care that can be given in the circumstances.

20 June 2013: EHIC Cards: Procedure for refusal of acceptance

There has been some mention in the media of hospitals/clinics' refusal to accept the EHIC Card in some participating EEC countries.

If an EHIC Card is refused as payment by a hospital - do not offer your credit/debit card as payment, but immediately contact the emergency provider, who will be able to provide the promise of payment or direct you to a hospital/clinic who will accept such proof of reciprocal arrangement. 

18 April 2013: Travel Insurance: New areas requiring referral

Due to their trade restriction policy, the University's broker has been prohibited from placing travel insurance for trips to:

  • Cuba
  • Iran
  • Syria
  • Sudan
  • North Korea
  • Libya

If you or any colleagues are planning travel to any of these areas please contact the Insurance Team on telephone 01865 (6)16078 immediately, to enable us to place cover for you.

Due to the level of risk, please refer all travel to the following countries to the Insurance Team:

  • Afghanistan
  • Iraq
  • Guinea
  • Liberia
  • Sierra Leone

Introduction

The Insurance Team can arrange travel insurance for any University employees, students and volunteers travelling on University business.

Travellers must comply with the Safety Office guidelines on Overseas Travel and Safety in Fieldwork.

The University Travel Requests page provides a quick way of getting travel and accommodation quotes from the University's travel agents.

Please note that special terms apply to travellers who are abroad for longer than a year. Please contact the Insurance Team for details.

If you are planning a trip or fieldwork, or you are a supervisor or expedition leader, the University Safety Office offers several training courses presented by qualified instructors:

The courses emphasize the practical application of the risk assessment and the planning process.

The University Occupational Health Service can advise on the health risks associated with travel to your field site/country.

For further information on how to arrange cover, please use the links below.

News

28 November 2014: Ebola Epidemic - Travel Insurance Update

Following the outbreak of Ebola in some West African Countries our travel insurer has advised us of the following conditions regarding cover in these and surrounding countries associated with the virus. 

1. Referral to Insurers is required for all travel to Sierra Leone, Liberia and Guinea, the countries currently most affected by Ebola. Insurers will assess each request to travel on a case by case basis. In view of the fact that risk assessments and insurance applications will need to be forwarded to the University’s broker, a substantial lead-in time is needed in order to ascertain whether the required cover and protection can be placed.

2. Any patient who is diagnosed or suspected of having a VHF (viral haemorrhagic fever), including but not limited to Ebola, Lassa and Marburg virus fever, will not be accepted, evacuated or transferred by the Medical Assistance provider (CEGA).

3. In addition, and until further notice, patients who present with the onset of “fevers of unknown origin” within 21 days of visiting the following 18 countries will not be accepted, evacuated or transferred by the Medical Assistance provider:

Angola, Benin, Burkina Faso, Cameroon, Central African Republic, Chad, Congo, Democratic Republic of Congo , Equitorial Guinea, Gabon, Ghana, Ivory Coast, Mali, Niger, Senegal, Sudan, Togo, Uganda

4. Because of the nature of the virus, commercial air ambulances will not repatriate an Ebola-infected patient. Instead the government of the Insured Person’s country of residence would need to carry out repatriation, if that option is open to them.  For UK Residents, HM Government would liaise with the RAF to effect medical repatriation.

5. The University’s emergency provider will continue to manage any situation to ensure the Traveller receives the best treatment and level of care that can be given in the circumstances.

20 June 2013: EHIC Cards: Procedure for refusal of acceptance

There has been some mention in the media of hospitals/clinics' refusal to accept the EHIC Card in some participating EEC countries.

If an EHIC Card is refused as payment by a hospital - do not offer your credit/debit card as payment, but immediately contact the emergency provider, who will be able to provide the promise of payment or direct you to a hospital/clinic who will accept such proof of reciprocal arrangement. 

18 April 2013: Travel Insurance: New areas requiring referral

Due to their trade restriction policy, the University's broker has been prohibited from placing travel insurance for trips to:

  • Cuba
  • Iran
  • Syria
  • Sudan
  • North Korea
  • Libya

If you or any colleagues are planning travel to any of these areas please contact the Insurance Team on telephone 01865 (6)16078 immediately, to enable us to place cover for you.

Due to the level of risk, please refer all travel to the following countries to the Insurance Team:

  • Afghanistan
  • Iraq
  • Guinea
  • Liberia
  • Sierra Leone