Receive / Reject Goods or Services
Receive / Reject Goods or Services
Logging the delivery/receipt of goods/services is an essential process where there is a Purchase Order. Failure to 'receipt' goods/services in iProcurement will result in Open Purchase Orders or Invoices on Hold. For resolution in such cases refer to Open purchase orders and invoices on hold.
Checking and receipting
- On physical receipt of goods or delivery of services, check as appropriate the quantity, suitability, quality, etc.
- Retain signed copies of documentation/delivery notes for audit purposes.
- Log receipt of acceptable goods/services via iProcurement.
- Alternatively, if a Purchase Order was not required, log the receipt of the goods/services on own your departmental records, i.e. not on Oracle Financials.
Rejecting unacceptable goods
Where the delivered goods are unacceptable, take the following actions:
- Segregate rejected items and do not log their receipt on Oracle Financials.
- Contact supplier to collect the goods.
- Physically return the goods.
- Where damaged/returned goods are not going to be replaced, flag the Purchase Order as 'Closed for Receiving'.