Methods of Payment
University invoices issued via Oracle Financials include the correct University bank details to enable customers to pay direct. In all other cases, please refer to the Cashiers' Office before supplying account details to customers.
Always stress that it is the payer's responsibility to quote suitable identifying information (e.g. invoice numbers) to enable the Cashiers to identify and allocate the payments promptly.
Note: All remittance advices must be sent to the Cashiers. Departments should not ask for them to be sent to an alternative address. Any that are received in departments should immediately be passed on to the Cashiers.
The University accepts payments via credit and debit cards (excluding Amex/Diners cards).
Note: The Cashiers do not provide a facility for customers to make card payments by telephone.
For departments without a card processing (PDQ) machine, this service is available through the Cashiers' Office.
- Complete the Credit Card Authorisation Form (42kb) in full and fax immediately to cashiers on 01865 (6) 16001, or
- Send with a Credit Card Face Sheet (37kb) to the Cashiers' Office, Hythe Bridge Street via the secure carrier (i.e. with your banking).
- Ensure posting instructions to Oracle Financials are also included.
DO NOT SEND BY INTERNAL POST.
Transaction charges are passed on to the relevant departments. This should therefore be accounted for when costing events and items for which card payments will be taken.
Please refer to the Card Data Security guidance which outlines the guidelines departments must be follow to ensure card data is kept secure.
For the full policy on the Payment Card Industry Data Security standards, please refer to the Card Data Security (140kb)
Cheques and cash
The University accepts cash and cheques in payment for goods and services.
Please refer to the Cash Management section, or the Cash and Banking Process, which also contains links to the relevant support documentation.
For further information, please contact:
Accounts Receivable (University access only) - with billing queries
Telephone: 01865 (6) 16003
Fax: 01865 (6) 16004
(University access only) - with receipting queries
Telephone: 01865 (6) 16000
Fax: 01865 (6) 16001