Complaints procedure
Complaints
Anyone not satisfied with the response to their request may seek review by writing to:
The Registrar |
stating when and to whom the original request was made.
The target for a substantive response to a complaint is twenty working days. Complainants will be kept informed if any delays appear likely.
If, after the investigation of your complaint, you are still dissatisfied you may refer your complaint to the Information Commissioner.
Information Commissioner |