I want to receive the report – how do I do this?

All requests for access to the report should be sent by email to the HRIS Support Centre via your HRIS Guardian. If you are not sure who this is please ask your Departmental Administrator.  In the majority of cases two individuals per department are nominated to receive the report.  Additional requests for the report will not normally be agreed to as it is expected that departments will manage and disseminate the information locally if required, ensuring that at all times appropriate security controls are in place to do so.

Will my password change each month?

No - the same password will be used for your report every month unless you tell us that it is no longer secure and that you require a new password.  The password is unique to your costing report.

How do I know when I’ve received my report?

The reports are distributed via Oxfile.  You will receive an email from the person who creates the folder for you to download.  This can vary each month but will have the wording ‘Payroll Costing Report’ in the title.

When will the payroll costing report be sent out? 

Within three days of the payroll run.

Will I be able to access the reports at any time?

Files will remain available on Oxfile for a limited period only (30 days). Please download the report and save locally in a secure location so you can then access the data as and when required.

Why am I getting an error when I try to get into Oxfile?

If while trying to log onto Oxfile you get the error ORA-28000 then you have been locked out of Oxfile.  This can happen if you type an incorrect password too many times.  If you get this problem contact the HRIS Support Centre.

What is the source of data for this report?

The information provided in the CoreHR payroll costing report reflects how salary payments from the Core payroll module have been costed. The instructions for costing main salary details have been set up in the system by local personnel administrators. The Payroll team input costing details for temporary and casual payments on the basis of instructions via paper/electronic forms from departments.

Who should I contact if I have a query?

If your query concerns the cost codes used to produce your report contact the HRIS Support Centre.

If the query is regarding the content of the report and the values shown please contact your departmental administrator or Payroll contact.

Why is there more than one line per person?

The OPENdoor report we had previously with one line per person was a bespoke development created here at Oxford.  It isn’t possible to replicate this in the report produced directly from CoreHR.  In CoreHR we have some constraints, for example NI is available totalled by costing string only so the amount of NI for individual lines cannot be presented, hence we cannot show NI against an individual element on the same line.   This affects the way all records are presented, including the large proportion of staff with only one pay element to their salary. It is possible that this will improve in the future.

In the Oracle Finanancials Employee Profile Report, why are some employees names masked as ‘xxxxxxxxx’?

Previously, certain grades of employee were masked in the GL file. In Core all employees that are included in PayGroup 21 (Senior Employees) are now masked. Discussion has begun to refine this restriction and more information will be available in due course.

How do we ensure that an employee’s salary is coded to the correct natural account in Oracle Financials?

This is exactly the same as it was for Trent.  The Staff Classification code (Sub Category in Core) is the driver to the correct natural account. 

Why does the Costing Report have a Total column – it is of no use to me?

This column – the final one, is used by the report in some fundamental calculations when the report is created in Discoverer.  Once the report has been exported to Excel this Total column can be either ignored or deleted.