First Aid & Emergency Treatment

The Occupational Health Service does not deal with medical or first aid emergencies.

In the Event of an Emergency

If there is a serious medical emergency, phone 999 or 112 for an urgent ambulance.

Emergency Advice for Non-Life Threatening Issues

NHS 111

You should telephone the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next

Jericho Health Centre

Alternatively you can attend the Jericho Health Centre for emergency advice. Please call Dr Leaver on 01865 311234

For more information visit: 

Safe Use of Needles and other Sharps

Exposure to unscreened human blood or tissue carries a potential risk of contracting a blood-borne infection such as Hepatitis B, Hepatitis C, and human immunodeficiency virus (HIV). Although the risk of acquiring infection in this way is low, universal precautions for people working with human blood or tissue should be scrupulously observed to minimise transmission.

In summary:

  • Avoid using sharps if safe alternative devices are available
  • Needles and sharps should be handled with care, and handling kept to a minimum
  • Users of needles or other sharps are responsible for their disposal
  • Never re-sheath, bend or break needles before disposal
  • Dispose of syringes and needles as a unit
  • Never carry used sharps or re-use equipment
  • Sharps disposal containers must be available at the point of use
  • Discard sharps containers when three-quarters full
  • Never clear areas where sharps may be present without hand protection
  • Wear goggles if there is a risk of splashing

In the event that any exposure to bodily fluids via a sharps, splash or bite injury occurs, follow the Actions to be taken following a Sharps, Splash or Bite Injury (113kb) flowchart for both in and out-of-hours exposure procedures.

Further Resources

University First Aid Arrangements

For details on the University’s First Aid arrangements, please visit the Safety Office’s website.

The information includes how to do a First Aid needs assessment as well as advice on arranging appropriate training.

Specialist First Aid Training

In some cases the departmental risk assessments or Safety Data Sheets of some hazards will indicate that specialist training, beyond that of the standard First Aid at Work qualification, is required.

In these cases departments need to ensure that their First Aiders attend specialist training appropriate for the hazards encountered. Such hazards include work with Phenol, Cyanide and Hydrogen Fluoride, as well as work with larger quantities of other hazards.

If unsure about what training is required, please consult the Safety Office. 


There is a medical emergency in our department, can Occupational Health attend?

Occupational Health are not a primary healthcare service and do not provide emergency care. In the event of an emergency, notify your local First Aider and call 999. 

I have accidently pricked myself with a needle. The needle was clean and had not been used. What should I do?

Complete an accident form and send that to the Safety Office. As the needle is clean there is no potential for exposure to a pathogen and therefore there is no need for further action beyond any First Aid treatment. If the needle were to contain a pathogen such as blood, you would need to follow the process outlined within the Actions to be taken following a Sharps, Splash or Bite Injury (113kb) flowchart.