IT Services

IT Services enquiries number: Contact the Service Desk on 01865 (6)12345

General enquiries:
Technical enquiries:


Postal addresses:
IT Services, Dartington House, University Offices, Wellington Square, Oxford OX1 2JD (administrative address)
IT Services, 13 Banbury Road, Oxford, OX2 6NN
IT Services, 23-38 Hythe Bridge Street, Oxford, OX1 2EP
IT Services, Gibson Building, Radcliffe Observatory Quarter, Woodstock Road, Oxford, OX2 6GG

Chief Information Officer, Head of IT Services: Professor Anne Trefethen
PA to the Chief Information Officer: Carol Steels
Deputy CIO: Stuart Lee

IT Services is the central IT department dedicated to supporting the University of Oxford in its mission as a world-leading research and teaching university. The work of IT Services is wide-ranging and diverse: as well as the core IT systems, tools and services that keep the University running day-to-day, IT Services provides innovative services and projects to support teaching, research and widening engagement.

Delivery of IT services across the collegiate University is a collaborative activity requiring partnership between central IT, the academic divisions, departments and colleges, to implement the University’s IT Strategic Plan. IT Services partners with business services to deliver programmes of change to support effectively the administrative operation of the University.  

The Chief Information Officer, Professor Anne Trefethen, reports to the Registrar and liaises closely with partners across the University including the academic divisions, UAS and ASUC, and the Conference of Colleges.

Profile of the Chief Information Officer

Anne Trefethen is a Professor of Scientific Computing and Fellow of St Cross College. Prior to being appointed Pro-Vice-Chancellor (Gardens, Libraries and Museums - GLAM) in January 2015, she was appointed as the University’s first Chief Information Officer in March 2012. Anne came to Oxford to set up the Oxford e-Research Centre where she served as the Director for over six years. Her research has been focused on high-performance numerical algorithms and large-scale scientific applications. She has contributed to the fields of parallel numerical algorithms, software design and engineering and most recently to energy-aware algorithms. Before coming to Oxford in 2005, she was a Director of the UK e-Science Core Programme, and has spent ten years in the US at Thinking Machines Corp and as Associate Director at the Theory Centre, Cornell University.

Professor Trefethen is an elected member of the University Council and a Trustee of Jisc. As Pro-Vice-Chancellor (GLAM), she oversees the University’s Botanic Garden and Arboretum, Bodleian Libraries, the Museums of the History of Science and Natural History, the Ashmolean Museum and the Pitt Rivers Museum. She chairs the University’s Curators and Museums Board and is responsible for the GLAM strategy.